At CourtallamRooms, safeguarding your information is our top priority. This privacy notice outlines the details of information collection, usage, protection, your rights, and contact information for inquiries about your information usage.
In this notice, "CourtallamRooms," "we," "us," or "our" refer to Thamira Technologies and its subsidiaries, collectively forming the "CourtallamRooms Group."
This notice is applicable to anyone interacting with us for our products and services. This includes various channels such as apps, websites, email, phone, walk-ins to CourtallamRooms-partnered accommodations, or booking via third-party agencies. Additional privacy notices may be provided for specific interactions.
We obtain personal information directly from you and from third parties like travel agents who book accommodations on your behalf. If you provide information about others, ensure they are aware of and comfortable with this privacy policy.
We process two categories of personal information:
Standard Personal Information: Used for contact, identification, and relationship management.
Special Categories: Includes preferences like medical conditions requiring special accommodations.
We process personal information for various purposes based on legal grounds. Different legal grounds apply depending on the category of personal information processed. Standard personal information is usually processed based on the necessity for contract performance, legitimate interests, or law.
We process personal information for various legitimate interests, including providing services, administering relationships, marketing, and service/product improvement. Detailed information about our legitimate interests is provided below.
Your information is utilized for marketing through various channels. Employing technology, we analyze your preferences, facilitating personalized recommendations and marketing communications. At any time, you have the option to unsubscribe or modify preferences. If you wish to raise objections to profiling for direct marketing, please reach out to : support@courtallamrooms.com
CourtallamRooms employs third-party services for audience measurement, analytics, and tailored marketing. These services analyze your online interactions across websites, including CourtallamRooms, providing insights into marketing performance. The Google Place API is used for location-based suggestions. Refer to Google's privacy policy at http://www.google.com/privacy.html for details.
Your information is shared within the CourtallamRooms Group and with service providers to enhance your experience. Sharing is also done in compliance with the law. Key recipients include:
Other CourtallamRooms Group Members: Ensures seamless service across the CourtallamRooms network.
Accommodation Managers: Shared details like your name and expected check-in time for service provision.
Third-Party Suppliers: Assist in delivering products or services on CourtallamRooms's behalf or through partnerships.
Referral Contacts: Shared if you use a referral feature.
Law Enforcement or Government Authorities: Information disclosed if required by law.
Merger or Business Transactions: Information shared in connection with business transactions, such as mergers or acquisitions.
When sharing your information, adequate safeguards are in place to meet data protection laws. In some instances, information may be shared in an aggregated or anonymized form to prevent identification.
Your personal information is retained following CourtallamRooms's records retention policies. Circumstances may necessitate extended retention, such as claims related to a booking.
For any questions, comments, complaints, or suggestions regarding this notice or concerns about information processing, reach out to our Privacy Team at support@courtallamrooms.com
at CourtallamRooms, we prioritize your privacy, employ secure data-sharing practices, and are transparent about our procedures.